Warranty
Two years limited warranty : C600, C650
- 100% Coverage of all parts and labor for the entire product for the first year from original date of purchase
- 75% Coverage of all parts and labor for the entire product for the second year from original date of purchase
One year limited warranty :B200
- 100% Coverage of all parts and labor for the entire product for the first year from original date of purchase
Mordeer warrants its products to be free from manufacturing defects under normal use and service for a period of one (1) year from date of purchase. This warranty is extended only to the ORIGINAL PURCHASER.
Our obligations under this warranty are limited to repair or replacement, at Mordeer’s discretion, of products or parts found to be defective, provided that such products were properly installed and used in accordance with instructions. Mordeer reserves the right to make such inspections as may be necessary in order to determine the cause of the defect. Mordeer not charge for labor or parts in connection with warranty repairs or replacements. Mordeer is not responsible for the cost of removal, return and/or reinstallation of products.
This warranty does not apply to the following situations:
Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder electrical storm, etc.
Damage or loss resulting from any unreasonable use, misuse, abuse, negligence, or improper maintenance of the product.
Damage or loss resulting from removal, improper repair, or modification of the product.
Damage or loss resulting from sediments or foreign matter contained in a water system.
Damage or loss resulting from improper installation or from installation of a unit in a harsh and/or hazardous environment
To obtain warranty repair service under this warranty, you must register and verify your product first via https://www.mordeer.com/pages/product-registration. Once your product is registered, you can contact our service team at service@mordeer.com
